Email support
support@lunexaeldercare.com
Send emailSupport
For account, privacy, backup, purchase, deletion, or product questions, email support with the device platform and a short description. Do not include medicine names, diagnoses, record files, or recovery codes in support email.
support@lunexaeldercare.com
Send emailInclude whether the issue involves sign-in, password reset, cloud backup, restore, purchase restore, emergency card, or local exports. Keep sensitive care content out of the message unless support explicitly asks for a safer diagnostic path.